Return & Refund Policy
Return & Exchange Policy
✨ 7-Day Easy Exchange & Credit Policy
At Colorful Monochrome, every piece is made with care and intention—stitched slowly, embroidered by hand, and packed with love.
We understand that sometimes, things may not fit or feel right. That’s why we offer an easy 7-day window for exchanges and store credit.
✅ What You Can Exchange
We accept size exchanges or offer store credit for items that are:
• Unworn and unused
• In original packaging with tags intact
• Returned within 7 days of delivery
🚫 What We Cannot Accept
We do not offer returns, refunds, or exchanges for:
• Custom-sized or altered garments
• Sale or discounted items
• Products damaged due to use or washing
• Minor variations (as each piece is hand-embroidered)
💳 Store Credit Details
• Issued as a digital coupon code, valid for 12 months
• Can be used across any collection or drop
• Non-refundable once issued
📦 How to Initiate an Exchange
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Contact us via WhatsApp or email at @cm.brandstudio@gmail.com within 7 days of receiving your order
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We’ll arrange a reverse pickup (charges apply: ₹150) OR you may self-ship
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Once the item is inspected and approved, your credit or exchange will be processed within 7 working days
🙋 Need Help With Sizing?
We’re happy to guide you before purchase.
Message us on WhatsApp for fit and style recommendations.
⚖️ Why We Don’t Offer Refunds
Each Colorful Monochrome piece is handcrafted in limited batches.
Full refunds can affect our ability to support slow fashion and fair wages.
Thank you for choosing conscious fashion. ❤️
🧵 For support, contact:
📩 Email: cm.brandstudio@gmail.com
📱 WhatsApp: +91-96193 88617